Last updated: 5 July 2026
YADON respects your privacy. This policy explains the information we may collect when you use this website, contact us, or send an enquiry for our power backup products and services.
Information we collect
We may collect your name, phone number, email address, city, company or project details, enquiry type, message content, product model, purchase information, and any details you choose to share with our sales or support team.
The contact form on this static website prepares a WhatsApp message on your device. We do not store form entries on this website before you send them.
How we use information
We use enquiry information to respond to product questions, recommend suitable YADON products, process dealer or project requests, provide technical support, assist with warranty or service requests, and improve our products and customer communication.
WhatsApp, phone and email
When you contact us through WhatsApp, phone, email or social media, your communication is also handled by that service provider under its own policies. Please avoid sending sensitive personal information unless it is needed for your enquiry.
Cookies and analytics
This website may use basic browser features, third-party fonts, CDN files, or future analytics tools to keep the website working and improve page performance. If analytics are added later, they will be used to understand aggregate website activity, not to sell personal information.
Sharing information
We do not sell your personal information. We may share relevant details with authorised team members, service partners, dealers, logistics providers, or technical partners when needed to respond to your enquiry, deliver support, or complete a service request.
Data retention
We keep enquiry and support information only as long as reasonably required for business, service, warranty, legal, accounting, or customer relationship purposes.
Your choices
You may contact us to correct your information, ask about information you have shared, or request that we stop using your details for future sales communication, subject to records we need to retain for legitimate business or legal reasons.
Contact
For privacy questions, contact YADON at yadonrma@gmail.com or call +91 8500407444.